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Aerotandt - based in London, operating globally
Customer feedback is incredibly important, we thrive on our reputation.
Please review client testimonials below
What they say!
If like us you need someone to bring your family home, this is the company you need! Following the hospitalisation of my Dad they experienced the most traumatic 4 weeks of their lives! Both in their 70s with only a pay as you go phone between them and insurance declined on a technicality! We were left with the difficult task of navigating medical repatriation - a phrase and process I have never heard of! You'll be directed to the Gov.uk website and a list of about 500 providers but look no further, this is the company for you! From the first phonecall on a Friday at the close of business until they brought my parents home. Gavin and the team have been the godsend we needed! The personal touch that left us feeling reassured is a key to their service with personal contact by phone, emails and checking in to make sure everyone has the information they need to feel secure! In a circumstance that left us all feeling out of our depth and overwhelmed, Aeromed have taken charge with kindness and sensitivity! We cannot thank them enough and know that your family will feel the same!
Kerry Hulme - Commercial repatriation of father from Tenerife to Birmingham
Hi Gavin, I just wanted to send you an e mail to thank you for all your help in getting Isaac back to Norwich. I would like to thank you particularly for your calming way of dealing with me when I was in a very stressed state! Isaac coped well with the journey and said that he was very comfortable and the crew were great. He is now recovering at home and has hopefully learnt many lessons from his recent experiences! Thanks again
Clare Nunn - Repatriation of son from Split, Croatia to Norwich UK
Thank you so much for your support and patience last week Gavin, and for the updates on the progress of the transfer. Pleased everything went so smoothly.
Eva Roulstone, Head of Complex Discharge, Royal London Hospital, Barts Health NHS Trust Air Ambulance London to Belfast
Thank you so much for all your unbelievable hard work. Last night we managed to get my dad booked into a private hospital in Lahore. His condition is improving. So we are hoping he can recover and travel back as soon as lockdown is lifted. Therefore we no longer require your services. Once again I really appreciate all the hard work you have done and I am sorry that this has gone to waste. Thank you so much for all your assistance and thank you to the doctor who was willing to put his life on hold for my dad.
Malika Adeel Azam – Bradford, UK – Cancelled Doctor Escorted Repatriation from Pakistan ( UK Red Listed Country)
Hi, Gavin & Angela, just wanted to thank you for getting us home safe and sound. The journey back was seamless from start to finish (although the pilots did look 12 years old). I can’t tell you how happy we are to all be home, you and all those involved today did an amazing job and we can’t thank you enough. Best wishes Julie, Terri and Bill xxx
Julie Massey – Basildon UK. Air Ambulance Repatriation of father Corfu to Basildon
Dear Gavin, I just wanted to thank you for the compassionate and professional way that you dealt with the repatriation of Roger. In a stressful situation it was so helpful to know that I could rely on you to reply to emails, and phone calls promptly and with sound advice. At times you were the only sane voice!
Eileen Orr, Kingston, UK. Repatriation from St. Maarten, Caribbean to Kingston Hospital, Surrey
Thank you so much for your help today you wouldn’t believe how much of a relief it is to know that someone knows how this works and what to do, I’ll be honest this morning I was at a loss as to where I would start with this but I feel very reassured now that we can get him home and he is not going to have to spend his days in a Spanish Care home not understanding a word they say
Lisa Frediani, Liverpool,UK – Repatriation of expat father in law from Alicante, Spain to Liverpool UK
Dear Gavin and Angela, I honestly cannot thank you both enough! Thank you so much for getting David back to Ghana safely and for taking such good care of him- I will pass on the message to the rest of the team. That’s great to hear that he tolerated the flight well and I am very relieved that Nana was there to meet you all.
Sophie Atkinson. Discharge Nurse, McKentee Ward, St George’s Hospital London Repatriation London to Korle Bu Hospital, Accra, Ghana
I will definitely be keeping your details on file as it is an excellent option, particularly for uninsured clients. Thank you for a very professional service and for assisting so promptly
Karen Young | Vice Consul | Harare British Embassy | 3 Norfolk Road | Mount Pleasant | Harare | Zimbabwe
One of our family suffered a bad accident in Gran Canarias and needed to return for an extended stay in a UK Hospital.
Aeromed, I found easy to deal with, dealt with all aspect of the repatriation in Spain, the airlines and UK. Re admitting to a UK hospital for surgery, within a week of asking.
Importantly Gavin and Angela kept us fully informed all steps of the way, timelines and were very understanding, at a very stressful time. I would have no hesitation in recommending their services.
Tony Newman, commercial stretcher transfer of grandson from Gran Canaria to Norwich UK
Thank you for all your care yesterday. As feedback, the ambulance service you had picked out of Gatwick was incredibly comfortable and the guys helpful.
Marie-Caroline Sainpy, New York USA commercial stretcher repatriation Sivas Turkey to Guildford UK
Thank you very much for the help you have given and your organisation to get my Dad home. You both have been great in our time of need.
Neil McMahon. air ambulance transfer Tenerife to Scotland
Dear Sirs, I am a relative of Pat and Peter Clare who have asked me to contact and leave a review for the excellent care your company provided last Sunday in their repatriation from Tenerife back to Manchester. They wanted me to mention to you the excellent professional service they received from your staff. Gavin who came out to Tenerife to escort them home and once back in the UK, David who took over and accompanied them home from Gatwick in the ambulance. Their sincere thanks for everthing you did for them
Dawn Egan - commercial repatriation of parents from Tenerife to Manchester, UK
Just a note to thank you for your assistance in getting my Dad back home safely. My parents really appreciated your professionalism, as do I.
Brian Dorton Repatriation Paphos, Cyprus to Glasgow
Dear Angela, Thank you so much for coming out to Japan. I am scared to think what might have happened if you were not there. You were a great comfort and help, including getting us through the airport logistics. Sonia, I am sure needed you as much as me, with her fear of flying. Thank you is not enough!
Sarah Sexton. Repatriation Tokyo to Birmingham, UK
A big thank you to Gavin Bland who my mother said was so good and caring throughout the journey right through to taking her to hospital in the UK. His 25 years experience shows and he was definitely the right man for the job. I would highly recommend him for future similar roles.
Nina Patel Repatriation New Delhi, India to West Bromwich UK
My wife was very nervous prior to meeting Angela. We were immediately reassured when she visited us the evening before the transfer home. Angela took charge and organised every element of the travel – how to transport. lift and move my wife. She had no pain throughout the whole trip. The whole process went extremely smoothly thanks to Angela’s interventions and organisation. We will be forever grateful.
John Stooks Repatriation from Los Angeles to Newcastle upon Tyne.
Hi Gavin, I just want to thank you and Angie for your professionalism and kindness in dealing with Kim. Thank you Ali.
Dr Ali Striland, transfer of friend Los Angeles to Devon UK